DEFINITIONS

As used in this contract, “courier” means the courier service provided by an independent courier service provider for the transport of goods, which relating to the receipt, pick-up, transport and delivery of the goods. “Shipper” named in the shipping documents as the party responsible for initiating a shipment and who may also bear the freight cost. “Consignee” means the recipient of the goods, as indicated on the waybill, by the customer. “Waybill” means pre-printed slip written by the shipper and signed by the consignee, containing the written instructions of the customer for the courier of the goods.

GENERAL CONDITIONS OF COURIER SERVICE

The courier is authorised to deliver the goods at the address given to the courier by the customer for that purpose and without prejudice to any other method of delivery. The courier is taken to deliver the goods specified in the contract in accordance with the term and conditions of the contract if at that address the courier obtains from any person a receipt or signed delivery docket for the goods. The courier reserves the right to employ sub-contractors or agents to act for it. Where, and in the event that the courier so employs independent third parties to perform all or any of the functions required of the company.

COURIER CHARGES

The remuneration payable to the company by customer shall be in accordance with the standard tariffs of the company calculated on the quantity of cartons, the destination of the goods and the service level selected by the customer for the courier of the goods. Customer shall be liable for any duty, tax or fine at any port or place in connection with the goods and shall reimburse the company for any such amount sustained by the company in connection therewith. Reversed shipment need to be informed earlier by customers and every return goods will be charged at normal rate.

PAYMENTS

Where the customer does not hold an approved account with the company, payment of the tariff shall be made in full, upon receipt/acceptance of the goods by the company and the signature of the waybill by the customer. Where the customer holds an approved account with the company, payment of the tariff shall be made in strict accordance with the trading terms extended in terms of the operation of the account. Invoice queries must be made within 30 days of invoice date and payment in full shall be made within 30 days of the date of invoice in the case of account customers. All domestic shipments are subject to 6% GST tax applied. The customer may not raise any claim, dispute or counter-claim as a reason for deferring payment and may not withhold any payment or set-off any claim or counter-claim which it may which to raise against the amount charged by the company for the courier of the goods.

ADDITIONAL CHARGES

If your consignment needs special equipment (e.g. forklift truck) or manpower to be loaded or unloaded, you must make sure it is available at both delivery and collection addresses. If such is not available, you will be informed and liable for any resulting costs, which may include waiting, storage or redelivery charges.

CARRIER’S LIEN

If any monies owing to the company are not paid by the customer within 30 days after they are due, the company shall be entitled, without further notice to the customer to open and examine the goods or to sell the whole or any part of the goods. The company shall not be liable for any loss, damage or deterioration of such goods attributable to the implementation of this clause.

GENERAL EXCLUSIONS OF LIABILITY

The company will not be liable to you for any loss, damage, mis-delivery, non-delivery or delayed delivery due to any misstatement or mis-presentation you or your employees make. All fields of the consignment notes must be completed. Failure to do so may result in your package being delayed for delivery. The company will in no circumstances be liable to you for delayed delivery caused by wrong information or incomplete filled in consignment notes. The company will not be liable for damage due to the package being insufficiently or improperly packaged. Any damage or loss to items must be reported to enquiry@awesomegroup.com.my within 24 hours of receiving your package. If deemed that we are shown to be at fault and responsible for the damaged or loss, you will indemnify us for any claims or losses arising from our delivering consignments. If we are proved to be at fault, the company will compensate the customer based on the cost price. The company will not promise any claims if receiving complaints of damaged goods after 24 hours.

CONDITION OF GOODS

Shippers must package their shipments in a manner that properly protects the contents during transportation. The company will not be liable for delay, damage to or loss of goods or contributed to by defects used by the shipper. Every package tendered to the company must contain complete shipper and consignee details including postal code or zip code, contact names, telephone numbers and courier tracking number. Multiple piece shipments must be labelled with the full delivery address on each piece of goods.

FRAGILE AND DANGEROUS GOODS

Dangerous goods shall include all hazardous, noxious, corrosive, inflammable or explosive materials or substances. Unless otherwise agreed in writing, the company will not knowingly handle any dangerous goods. The company does not accept items which are prohibited by law (eg. Prohibited VCDs), cash, passports, jewelleries, Dangerous Goods and items restricted by IATA and ICAO. We generally do not accept shipments such as mobile phones, valuable art work, hour-sensitive docs (tenders, air tickets), perishables requiring refrigeration and inappropriately packed items.

PERIODS OF DELIVERY

Delivery of the goods will be made to main town will take 1-2 working days while outskirt areas deliveries may take 3 – 7 days. Where these conditions specify a period of time such period will not include any day which is a Saturday, Sunday or public holiday through which transit of the Consignment passes.

**Term and Conditions mentioned above is applicable for

1. 1. 1. Awesome Revenue Sdn Bhd
      2. Awesome Logistics Sdn Bhd
      3. KHL Trading Sdn Bhd
      4. Awesome Logistics (Penang) Sdn Bhd.